Terms and Conditions

Welcome to PROMAX PPP SPORTSPHERE SDN. BHD.. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to PROMAX PPP SPORTSPHERE SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to PROMAX PPP SPORTSPHERE SDN. BHD., accessible from https://promax-ppp-sportsphere.com/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acceptance of Terms

By accessing, browsing, or purchasing products through our Service, You acknowledge that You have read, understood, and agreed to be legally bound by these Terms & Conditions. These Terms apply to all visitors, customers, users, and anyone accessing the Service.

If You do not agree to these Terms, You must discontinue use of the Service immediately.

Eligibility

You represent and warrant that You are at least eighteen (18) years of age or possess the legal authority to enter into legally binding agreements under applicable laws. If You are using the Service on behalf of an organization, You confirm that You have the authority to bind that organization to these Terms.

Products

PROMAX PPP SPORTSPHERE SDN. BHD. specializes in the sale of sports equipment, fitness products, training accessories, outdoor sporting goods, cycling accessories, and related sports merchandise.

We strive to ensure that all product descriptions, specifications, pricing, images, and availability are accurate. However, slight variations in color, size, packaging, or appearance may occur due to manufacturer updates, photography, screen settings, or product improvements.

We reserve the right to modify, discontinue, or replace any product without prior notice.

Orders

By placing an Order, You agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • The Order is subject to acceptance and stock availability.
  • We reserve the right to refuse or cancel any Order at Our sole discretion.

Orders may be cancelled due to:

  • Product unavailability.
  • Pricing or listing errors.
  • Payment authorization failure.
  • Suspected fraudulent activity.
  • Violation of these Terms.

If an Order is cancelled after payment has been successfully processed, any applicable refund will be made using the original payment method.

Pricing

All prices displayed on the Service are shown in Malaysian Ringgit (MYR) unless otherwise stated.

Prices are subject to change without prior notice. Promotional prices, discounts, coupons, and limited-time offers may expire without notice.

Despite Our best efforts, pricing errors may occasionally occur. In such cases, We reserve the right to cancel affected Orders and notify You before processing.

Payment

We accept approved payment methods made available during checkout.

Payment must be successfully authorized before an Order is confirmed.

The Company does not store sensitive payment information such as credit card details. Payments are securely processed through trusted third-party payment providers.

Shipping & Delivery

Delivery times are estimates only and may vary depending on destination, courier performance, public holidays, customs clearance, weather conditions, or unforeseen circumstances.

While We make every effort to dispatch Orders promptly, We are not liable for delays beyond Our reasonable control.

Risk of loss and ownership of Goods pass to You upon successful delivery.

Customers are responsible for providing accurate shipping information.

Returns & Refunds

Returns and refunds are subject to Our Return & Refund Policy.

Goods returned must generally be:

  • Unused.
  • In original condition.
  • Complete with original packaging.
  • Returned within the applicable return period.

Certain products may not be eligible for return due to hygiene, safety, customization, clearance sales, or manufacturer restrictions.

Refund approval remains at Our discretion following inspection of returned Goods.

Product Warranty

Certain Goods may include manufacturer warranties.

Warranty coverage, duration, and conditions vary depending on the manufacturer and product category.

The Company does not extend additional warranties beyond those expressly provided by applicable manufacturers unless otherwise stated.

User Responsibilities

You agree not to:

  • Use the Service for unlawful purposes.
  • Interfere with website security.
  • Upload malicious software.
  • Attempt unauthorized access.
  • Misrepresent Your identity.
  • Abuse promotional offers.
  • Submit false Orders.

You remain responsible for maintaining the confidentiality of Your account credentials.

Intellectual Property

All content available through the Service, including but not limited to:

  • Logos
  • Trademarks
  • Product descriptions
  • Website design
  • Graphics
  • Icons
  • Images
  • Text
  • Videos
  • Software

is owned by or licensed to PROMAX PPP SPORTSPHERE SDN. BHD. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or exploited without prior written permission.

Third-Party Links

The Service may contain links to third-party websites for convenience.

The Company does not control or endorse these websites and accepts no responsibility for their content, privacy practices, products, or services.

Access to third-party websites is entirely at Your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, PROMAX PPP SPORTSPHERE SDN. BHD. shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:

  • Use of the Service.
  • Inability to access the Service.
  • Product misuse.
  • Delivery delays.
  • Loss of data.
  • Loss of profits.
  • Business interruption.

Our total liability shall not exceed the amount paid by You for the affected Order.

Disclaimer

The Service and all Goods are provided on an “as available” and “as is” basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted access, error-free operation, or complete accuracy of all information provided on the Service.

Indemnification

You agree to indemnify, defend, and hold harmless PROMAX PPP SPORTSPHERE SDN. BHD., its directors, employees, affiliates, partners, suppliers, and agents against any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your breach of these Terms.
  • Misuse of the Service.
  • Violation of applicable laws.
  • Infringement of third-party rights.

Privacy

Your use of the Service is also governed by Our Privacy Policy.

By using the Service, You consent to the collection, use, and disclosure of information in accordance with Our Privacy Policy.

Force Majeure

The Company shall not be liable for failure or delay in performing any obligation due to events beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, power outages, cyberattacks, transportation disruptions, or other unforeseen events.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any Order shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver

Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of such provision or any other rights.

Changes to These Terms

We reserve the right to revise, amend, or replace these Terms & Conditions at any time without prior notice.

Updated versions will become effective immediately upon publication on the Service. Continued use of the Service following any updates constitutes acceptance of the revised Terms.

Contact Information

If You have any questions regarding these Terms & Conditions, please contact:

PROMAX PPP SPORTSPHERE SDN. BHD.

Website: https://promax-ppp-sportsphere.com/

We will make reasonable efforts to respond to Your enquiries as soon as practicable.

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