At PROMAX PPP SPORTSPHERE SDN. BHD., we are committed to protecting Your privacy and safeguarding Your personal information. This Privacy Policy explains how We collect, use, disclose, and protect Your information when You visit or make a purchase through Our website.
By accessing or using Our Service, You acknowledge that You have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this Policy.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to PROMAX PPP SPORTSPHERE SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to PROMAX PPP SPORTSPHERE SDN. BHD., accessible from https://promax-ppp-sportsphere.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Information We Collect
We may collect various types of information to provide and improve Our Service.
The information We collect may include:
Personal Information
When placing an Order, creating an account, contacting Us, or subscribing to updates, You may provide information such as:
- Full Name
- Email Address
- Telephone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
- Communication Preferences
Automatically Collected Information
When You access Our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Website Usage Data
- Referral URLs
- Pages Visited
- Time Spent on Pages
- Clickstream Information
This information helps Us improve website performance and user experience.
How We Use Your Information
We use the information We collect for various legitimate business purposes, including:
- Processing and fulfilling Orders
- Providing customer support
- Managing Your account
- Verifying transactions
- Delivering purchased Goods
- Improving website functionality
- Personalizing Your shopping experience
- Responding to enquiries
- Detecting fraud and unauthorized activity
- Maintaining website security
- Sending order confirmations and shipping notifications
- Providing promotional offers where permitted by law
We only use Your information where necessary and appropriate.
Payment Information
To protect Your financial information, PROMAX PPP SPORTSPHERE SDN. BHD. does not store complete payment card information on Our servers.
Payments are processed securely through trusted third-party payment gateways that comply with applicable security standards.
Cookies
Our website may use cookies and similar technologies to improve Your browsing experience.
Cookies may be used to:
- Remember user preferences
- Maintain login sessions
- Analyze website traffic
- Improve website performance
- Personalize content
- Measure marketing effectiveness
You may choose to disable cookies through Your browser settings. However, some features of the website may not function properly if cookies are disabled.
Third-Party Services
We may work with trusted third-party service providers to assist in operating Our business.
These providers may include:
- Payment processors
- Delivery partners
- Website hosting providers
- Analytics providers
- Email communication services
- Customer support platforms
These third parties only receive the information necessary to perform their services and are expected to protect Your information appropriately.
Sharing of Information
PROMAX PPP SPORTSPHERE SDN. BHD. does not sell, rent, or trade Your personal information to third parties.
We may disclose Your information only where necessary, including:
- Processing payments
- Delivering Orders
- Complying with legal obligations
- Protecting Our legal rights
- Preventing fraud or unlawful activity
- Responding to lawful government requests
Data Security
We implement appropriate administrative, technical, and organizational measures to protect Your personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
- Loss
- Destruction
While We take reasonable precautions to safeguard Your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill Orders
- Comply with legal obligations
- Resolve disputes
- Maintain business records
- Enforce Our agreements
When personal information is no longer required, We will securely delete or anonymize it where reasonably practicable.
Your Rights
Subject to applicable laws, You may have the right to:
- Access Your personal information
- Correct inaccurate information
- Update Your account details
- Request deletion of personal information where permitted
- Withdraw consent for certain communications
- Request information regarding the processing of Your data
Requests may be subject to verification before processing.
Marketing Communications
If You choose to subscribe to newsletters or promotional communications, We may send You updates regarding:
- New product releases
- Promotions
- Discounts
- Company announcements
- Special offers
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in Our emails or by contacting Us directly.
Children’s Privacy
Our Service is not intended for individuals under the age of eighteen (18).
We do not knowingly collect personal information from children.
If We become aware that personal information from a child has been collected unintentionally, We will take reasonable steps to remove such information.
External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
International Data Transfers
Although Our Service is intended primarily for users within Malaysia, certain service providers may process data in other jurisdictions.
Where applicable, We take reasonable measures to ensure that transferred information receives an appropriate level of protection.
Changes to This Privacy Policy
PROMAX PPP SPORTSPHERE SDN. BHD. reserves the right to modify, update, or revise this Privacy Policy at any time.
Any changes will become effective immediately upon publication on Our website.
We encourage You to review this Privacy Policy periodically to remain informed of any updates.
Contact Us
If You have any questions regarding this Privacy Policy or how We collect, use, or protect Your personal information, please contact:
PROMAX PPP SPORTSPHERE SDN. BHD.
Website: https://promax-ppp-sportsphere.com/
We will make reasonable efforts to respond to Your enquiries and privacy-related requests as soon as reasonably practicable.